Shipping & Returns

Shipping Information
Shipping Rates

We offer free 2-day shipping on all orders. We also offer free shipping on returns.

FedEx Free! U.S. street addresses only 3 business days
USPS Free! U.S. street addresses, P.O. Boxes, APO/FPO addresses 7-10 business days
Orders placed before 10am Pacific will be processed the same business day; orders placed after 10am Pacific will be processed the following business day. We do not process orders over the weekend.

Please note: the FedEx shipping option is not available to U.S. territories, P.O. Boxes, Puerto Rico, or APO/FPO addresses.

Estimated Delivery Times

We begin processing orders quickly, so we are unable to make changes after an order is submitted. Estimated delivery time is within 3 business days from the date of purchase with FedEx shipping and 10 business days for USPS shipping.

If the item you ordered is not in stock or will be delayed, we will email you with an update on the status of your order. Your credit card is only charged when your order ships. If you have any questions about your order, please contact customer service via email, phone or chat and we'll be happy to help.

Shipping Destinations

Shipping is available to destinations within the U.S. (all 50 states and U.S. territories) and APO/FPO addresses, as well as a growing number of other countries. For availability outside the U.S. please visit one of our International websites.

Free Shipping on Returns and Exchanges

Take your Brooks gear for a 90-day trial run. If you are not 100% satisfied, you can return it, for free, no questions asked. Even if you sweat in it.

If your gear is unworn, you can return it within one year of purchase for a full refund. (Do: try it on. Don't: sweat in it.)